na INLIS000000000002413 20231113051019 0010-061600000002412 231113 0 ind 9795932632 362.1 Poh j Pohan, Imbalo S Jaminan Mutu Pelayanan: Dasar-Dasar Pengertian / Imbalo S Pohan Jakarta : Kesaint Blanc, 2003. xvii, 285 hlm, ; 23 cm. Kesehatan, pelayanan 362.1 Poh j Cet. 1 10444