00593     2200217   4500001002100000005001500021035002500036008004100061020001500102082001000117090001100127100001300138245008700151260003600238300002600274650002300300650001500323084001600338250001100354990001000365INLIS00000000000191020230524110139  a0010-061600000001909230524                           0 ind    a9795187252  a001.4  aSup p3  aSupranto1 aPengukuran Tingkat Kepuasan Pelanggan: Untuk Menaikkan Pangsa Pasar /cJ. Supranto  aJakarta :bRineka Cipta,c1997.  ax, 294 hlm, ;c21 cm.  aKepuasan Pelanggan  aPenelitian  a001.4 Sup p  aCet. 1  a06678