na INLIS000000000010470 20230729122325 0010-0418000086 230729 0 ind 978-602-139-0 174 174 Kas c Kasmir Customer Sevices Excellent: Teori dan Praktik / Kasmir Ed. 1 Jakarta : Rajawali Press, 2017. xiv, 274 hlm, ; 23 cm. Pelayanan 1800759 1800760