00528     2200205   4500001002100000005001500021035002000036008004100056020001800097082000800115084001400123100001100137245006000148250001000208260003800218300002800256650001400284990001200298990001200310INLIS00000000001047020230729122325  a0010-0418000086230729                           0 ind    a978-602-139-0  a174  a174 Kas c0 aKasmir1 aCustomer Sevices Excellent: Teori dan Praktik /cKasmir  aEd. 1  aJakarta :bRajawali Press,c2017.  axiv, 274 hlm, ;c23 cm.  aPelayanan  a1800759  a1800760